8 Effective Ways to Reduce Customer Chargebacks

8 Effective Ways to Reduce Customer Chargebacks

In our previous blog post we discussed the issue of chargebacks. A chargeback happens when a customer disputes a credit or debit card charge on their account. This can happen if you make a billing mistake, the customer doesn’t like the product or service, the...
Dealing with Chargebacks

Dealing with Chargebacks

If you’ve been in business for any length of time, chances are you’ve had to deal with customer chargebacks. A chargeback occurs when a customer disputes a charge on his or her credit card bill. Some chargebacks are legitimate, some deliberately...

How to Accept Credit Card Payments in the Field

When you think about accepting credit and debit card payments, you probably think of a traditional credit card terminal attached to a wired phone or Internet connection. Or maybe you think of a POS terminal running on a desktop computer, also hard connected to the...
What is a Virtual Terminal?

What is a Virtual Terminal?

A virtual terminal is a cloud-based payment processing application that runs on any computer, tablet, or mobile device. Retailers, wholesalers, and professional businesses use virtual terminals to accept credit card payments remotely. Virtual terminals let merchants...
Debit Cards vs. Credit Cards: Which Should Merchants Prefer?

Debit Cards vs. Credit Cards: Which Should Merchants Prefer?

Many people carry both credit and debit cards in their wallets. Credit cards are nice in that they let consumers “borrow” money for 30 days or longer. Debit cards are nice in that they don’t rack up huge interest fees – purchases come directly out of...